2 Pangasinan mayors see more employment at $25B ICT-BPM
By Mortz C. Ortigoza
MANGALDAN – Mayor Bona Fe Parayno share the same vision with neighbor Dagupan City mayor on snaring employment that would be generated by the vaunted $25 billion Information Technology and Business Process Management (IT-BPM).
MORE JOBS. The Information Technology and Business Process Management
(IT-BPM) workers, like these call center agents, employ more than one million
American-English proficient speaking Filipinos. The Philippines
dusted off traditional rival India in snaring outsourcing jobs in the world.
IT-BPM will be generating U.S $25 billion this year for the country.
PHOTO CREDIT: http://www.teleserv.ph
Parayno said the U.S $25 billion ICT-BPM industry this year was an indispensable source for employement for this first class town and its people.
“It does not matter where the call center is located, because the customers are calling from overseas, that’s a very big na may call center dito,” she said.
She said an ICT-BCM official approached her to open this town for the multi-billion pesos sunshine industry in the country.
ICT-BPM is one of the most dynamic and fastest growing sectors in the Philippines. It is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and medical transcription.
Last July 22, Dagupan City Mayor Fernandez sponsored an IT-BPM Summit at the world class Stadia. The resource speakers were Jonathan De Luzuriaga- President of the Philippine Software Industry, lawyer Jocelle Sigue- Board of Trustee of the National ICT Confederation of the Philippines, Paul Tajon-Senior Investment Specialist, Alvin Juban- President of the Game Developers Association of the Philippines, Natalie Hunter- Executive Director of the Philippines Software Industry Association.
Mayor Fernandez projects that the $25 billion industry can create 5,000 direct jobs in the next three years in the city.
Fernandez said if she and the ICT-BPM stakeholders succeed, they might even extend this opportunity to other Pangasinenses because of the enormous job generation potentials of this industry.
In 2020, ICT-BPM will be a U.S $40 to $55 billion industry due to the American English proficient Filipinos and the cheaper salaries, dusting off the remittances of the traditional dollar source of the country, the overseas contract workers (OFWs) that will generate $29 billion this year.
U.S corporations such as Citibank, Safeway, Chevron and Aetna all have Business Process Outsourcing (BPO) operations in the Philippines according to the Los Angeles Times, as do smaller companies ranging from a Georgia medical collection agency to a New York spa operator that outsources its customer appointments.
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