ISO- certified R1MC to continue serving poor for free

October 28, 2013 at 9:09 am 1 comment


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By Mortz C. Ortigoza
DAGUPAN CITY – Despite being certified by the International Standards Organization (ISO), the Region 1 Medical Center (R1MC) still maintains its “no balance billing payment” to indigent patients, hospital authorities said.
“Tuloy pa rin no balance billing sa mahihirap,” Regional Director Myrna Cabotaje of the Department of Health said.
Dr. Roland Mejia said despite the A-1 service and the improvements done by the management of the hospital, only the moneyed patients would be charged.
“We are not a private oriented hospital. Even if the quality of our service has surged we do not compete with private hospitals,” he said.
Mejia continued that as an ISO 9001: 2008 certified, R1MC is mandated to put an action center with a suggestion box where the hospital clients can put their suggestions and complaints.
He said every four o’clock in the afternoon, all the complaints are collected for immediate action.
“As a feedback mechanism, the R1MC maintains a website and a Facebook account where feedbacks and complaints can be posted,” he said.
Mejia cited that private hospitals in Pangasinan are not yet ISO certified.
Former five-time Speaker Jose de Venecia, a guest during the awarding of the ISO, said an ISO certificate means the world recognizes the R1MC to have attained international standard.
He said it can even spike its fund by selling stocks and initial public offering (IPO) when it registered as a corporation in the stock markets.
“You can sell your share in the stock markets. Congratulations to you Dr. Mejia,” he said.
After the ISO accreditation recently of R1MC, national and regional officials of the DOH inaugurated the DOH- run- tertiary R1MC as a 600-bed capacity hospital, the pediatrics and obstetrics unit of the emergency complex, the Dr. Arturo L. Reyes conference hall and the R1MC corporate center.

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Entry filed under: News.

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1 Comment Add your own

  • 1. john  |  September 1, 2014 at 9:42 pm

    IM SO DISSAPOINTED ON THIS HOSPITAL,FIRST ON THE WAY THE GUARDS TREAT US,THEY ARE SHOUTING,NO FRIENDLY SMILES FROM THEM A CERTAIN CENTENO GUARD KEEPS SHOUTING EVEN ELDEARLY,2ND IS WHEN WE GOT THE BILLING,A CERTAIN DR TXTED THE BILLING TO PUT MORE 5k BILL ON THE OTHER DOCTOR WHICH HE NEVER DONE ANYTHING!!!!, WORST HOSPITAL I SEEN,MONEY MONEY!!!, SO BAD SERVICE,ILL PUT THIS HOSPITAL AS 1 WORST HOSPITAL IN THE PHILIPPINES!!!

    Reply

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